Shipping policy
Shipping Policy
We currently ship to countries within the European Union.
Processing time
Orders are typically processed within 1 to 3 business days after payment has been received and confirmed.
Please note that orders are processed centrally before being handed over to the delivery carrier.
Estimated delivery times
Germany and Switzerland: usually 3 to 5 business days in total
Austria: usually 2 to 4 business days in total
Delivery times are estimates only and are not guaranteed.
Shipping carrier and tracking
Orders are delivered with tracking. Tracking information becomes available once the shipment has been handed over to the delivery carrier.
Final delivery in Germany is handled via DHL.
Shipping costs
Shipping costs are calculated and displayed at checkout unless otherwise stated.
Delays
Delays may occur due to high order volumes, public holidays, carrier delays, or other circumstances outside our reasonable control.
If your order is significantly delayed, you can contact us at robert [at] breign.de.
Import duties and additional charges
For deliveries within the European Union, no additional import duties or customs charges are typically due upon delivery.
Incorrect shipping information
Please make sure that your shipping address is complete and correct before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.
Contact
If you have any questions regarding shipping, please contact us at robert [at] breign.de.